Returns & Exchanges

At T's, we prioritize the freshness and safety of our food products, which is why we offer a 14-day return window for any unopened or quality-compromised items. Due to the perishable nature of our inventory, we cannot accept returns on items that have been opened or consumed.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For items damaged during transit or quality concerns, please attach clear photos of the packaging and product to your email.

• 3.
  Prepare the Package

  Once approved, place the unopened items in their original packaging to ensure they are protected during the return shipment.

• 4.
  Receive Your Refund

  After we receive and inspect your return, a refund will be processed to your original payment method within 5 to 7 business days.